Limited Warranty

Last updated: 2026/1/29

This Limited Warranty explains how we address items that arrive defective, damaged, or incorrect, and what you need to do to request help.

DOA / arrival issue claim window (48 hours)

• If your item arrives defective, damaged, or you received the wrong item, you must contact us within 48 hours of delivery.
• Please include clear photos of the product and packaging, and your order number.

What this warranty covers

• Items that are defective on arrival
• Damage that occurred in transit
• Incorrect items shipped

Possible resolutions
After we review your claim, we may provide one of the following solutions, depending on the situation:

• Replacement (where available)
• Refund (where appropriate)
• Another reasonable remedy consistent with this policy

Return shipping for covered issues
For quality problems, wrong items, or shipping damage, the seller covers return shipping or handles it case-by-case after review.

What this warranty does not cover

• Issues reported after the 48-hour claim window
• Damage caused by misuse, abuse, alteration, or normal wear and tear
• Preference-based returns (these are handled under our Returns & Refund Policy within 30 days of delivery)

How to request warranty support
E-mail info@settlelnn.com with:

• Order number
• Description of the issue
• Photos (required for arrival issues)

Merchant Information
Store name: Settlelnn
Address: 153 Lake Bowen Dr, Inman, SC 29349-7074, United States
Customer service phone: +1 860-742-0965
Customer service email: info@settlelnn.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)